Before You Book
Important information before you book
Getting to know you:
On your first visit you will be required to complete the consultation questionnaire before your treatment begins. On subsequent visits, we will only need a brief review in case anything has changed.
What to wear:
Nudity is not permitted at Adonia Hammam and Spa. For steam treatments, we request that ladies and gentlemen should bring their swimwear. Everyone should bring spare underwear to change into before going to the rest area. To reduce single use plastic we no longer offer plastic bags and disposable underwear. We ask our customers to bring a waterproof bag to carry their wet swimwear. We provide our customers with towels and footwear.
Jewellery & Valuables:
Please do not wear jewellery during the treatments and if possible leave any valuables at home. Adonia is not responsible for any unlikely damage or loss of items.
Safety within the premises:
Generally, all floor materials are non-slip but even so may become slippery when wet. Please step onto mats as you leave wet areas and walk carefully if footwear is wet.
You must not come to your treatment under the influence of alcohol or drugs.
Treatment after a heavy meal is not advisable.
You must declare any recent tattoos from within the previous 3 months, as recently tattooed areas cannot be treated.
We do not offer treatments to pregnant women in the first trimester (first 12 weeks). Discuss treatments with therapist after this date.
We welcome small groups depending on treatments.
Visitors to Adonia are usually able to park for free in Hamlet Court Road and surrounding streets for up to 2 hours. Alternatively, paid car parks are available near Westcliff railway station and near the top end of Hamlet Court Road.
Adonia Spa is not wheelchair accessible.
Retail area featuring items from around the world
Luxurious changing area with cubicles and storage cupboards
Spacious beautifully tiled steam room with fresh hot and cold water for washing, drinking and cooling
Treatment room with two stone tables and shower for wet treatments
Beauty treatment room
Holistic therapy treatment area
Comfortable rest area
Elegant courtyard with fountain
Terms & Conditions
If you arrive late for your booked therapy, we may be still able to treat you (if sufficient time is available without impacting other clients) but the duration may be reduced. The full price will still be charged.
Changes and cancellations:
For general bookings, please provide at least 48 hours notice for any changes or cancellations.
50% deposit required. We accept payment by cash and most credit/debit cards. We are unable to accept cheques.
Lower age limit:
16 years and over. Please note that we cannot allow small children or babies in the spa.
We provide individual cupboards for storage of clothes and other items, but we cannot accept liability for the loss or damage to any personal items. We recommend that you do not bring any valuables.
Please note that Adonia gift vouchers are only available for pre-booked appointments.
To ensure complete tranquility and calm in the spa, we request that customers turn their mobile phones to silent and refrain from conversing and texting on phones in the treatment and rest areas. This is to allow all our clients to fully benefit from the spa treatments.
Prices for our treatments are subject to change and availability. Please check before you book.
Terms and conditions:
Adonia reserves the right to change the terms and conditions at any time.